EMDC Support Center
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
1. General Information
Help Desk
2
Best Practices for Submitting a Ticket
Form to Report a Bug
Invitations | Publicity | Marketing
10
What is EMDC and How do I Register?
History of EMDC
Who are the organizations behind EMDC?
What's the Difference Between Pre-EMDC and Post-EMDC Training.
EMDC 2019 Executive Summary
View all 10
Onsite | Content | Activities
7
Can I get a display table for my organization or product?
Do you offer interpretation (translation) of the speakers?
No photos? Really?
Will you video record the live, in-person sessions?
Security Policy
View all 7
Registration | Communication | Funds
8
How do I register?
Do we qualify for a group rate?
EMDC Reduced Rates
Cancellation Policy
Payment Transfer Options for SIL, WBT, TSCO and WGA
View all 8
Security
0
EMDC Info
1
Why EMDC Revised its Security Protocol
2. EMDC Online (Public)
Class Listing and Community Pages
8
What is the difference between Webinar, Workshop and Interactive, Series, Meetings, etc....
Class Listing (public) - Understanding visual clues
Direct Link to a Class or Training Track
Special Interest Groups (Landing Pages): Affinity Group, Community of Practice, Tutorial Domain (Cluster Group), Language Group
Selecting a Class
View all 8
Online Security & Spam issues
5
Is Zoom Safe To Use?
How Secure is EMDC Online?
MalwareBytes Block | Are these sites safe?
Hard Refresh & Reload
Email Delivery Issues (blocked - spam - junk)
CoP, Affinity Groups and Series
3
Instructions for Language Cluster Leaders
Setting Up and Hosting a Community of Practice (Series)
Instructions for CoP, Affinity Group and Series Hosts
Zoom Session Operation & Troubleshooting
15
Zoom Quick Access Sheet (Issues, Problems, Setup)
Claiming Host status in Zoom
Breakout Room Management (DRAFT)
Use of Spotlight and Pin video
Screenshare settings - Computer Sound & Video
View all 15
For Webinars, Meetings & Series
11
Pre-Event Preparation Instructions for Presenters
Conducting a Webinar or Workshop on EMDC.online
Hosting Instructions (Session Host) - Things To Do & Type Into Chat Bar
Hosting Instructions (Tech Host) - Things To Do & To Type Into Chat Bar
Tech Host Chat Inserts | SPANISH
View all 11
For Training Tracks
2
Training Track - Attendee List management
Conducting a Training Track
Job Descriptions
3
Administrative Job Needs
Tech Host | Job Description
Speaker Liaison | Job Description
Multilingual Templates
4
Spanish Templates - Draft
English Templates - Draft
Russian Templates - Draft
French Templates - Draft
EMDC 2023 Thailand
Travel Information
0
8. Tech Instructions for Live Event
App
0
Administrators
0
Help Desk Software
by Freshdesk