EMDC Support Center

You may have noticed that we do not charge much for pre-EMDC Training, EMDC, or Post-EMDC Training. It is by far the least expensive conference of its kind that you attend. 

You need to pay our small registration fee when you register. We make purchases or rentals based on the number of people coming (so your money is soon spent). We cannot easily refund the fee as international payments, transfers, and refunds are costly and they take a bank account we don't have.

If you change your registration type (e.g. from Pre to Post) and the amount due does not change, we can adjust your registration type. But if your change results in a lesser amount due, the difference cannot be refunded.

This is why our small fee is non-refundable. 

If you have extenuating circumstances you can submit an explanation and request an exemption in our Help Center.

Thanks for your understanding.

Addendum on 31 January 2020: An addendum has been added as it relates to the Coronoavirus. You can view that addendum in our Help Center Solutions.   Corona Virus Cancellation Policy

Addendum on 12 February 2020: If you cancel and then later wish to reinstate your registration, there will be a $25 service fee.

Addendum on 12 February 2020: The cancellation policy for housing varies by location. You will need to contact the hotel/property where you are staying directly to inquire about their policy.